1What are the details of ordering the Buy For Me service?

After you have decided on the product, you need to send us a request for it, after which we will take care of the further transportation of your order. The price of this service is 15% of the total cost of the goods.

2What is the cost of delivery?

The shipping cost is calculated directly from the weight of the parcel. For exact information, you can check the Delivery Calculator section on our website caspiway.com

3How do I know where my package is?

From the moment you place your order until the parcel is sent to the address, you will be able to track its location using the tracking number that we will provide you.

4I received a damaged item, what should I do?

If the parcel was delivered broken or damaged, the goods will be returned.

5How long does delivery take?

The delivery time for parcels depends on many factors, primarily on the distance. But, most often, it is about 9 days from the date of ordering the goods.

6What items are not eligible for shipping?

All items mentioned in the Prohibited Items section cannot be shipped.

7What are the minimum and maximum allowable dimensions for shipment?

The weight of allowed parcels starts from 100 grams and above.

8In which regions is delivery carried out?

Delivery is possible throughout Russia

9Is there delivery to the door?

With the help of the Boxberry delivery service, this is realizable.

10How long does it take to pick up parcels?

Parcels are in free storage for 15-20 days. After this, a fee of EUR 1 will be charged. It is worth noting that the maximum storage period is 60 days. After, the parcel is subject to liquidation.

11Why choose Caspiway.com?

First of all, we organize the delivery of your goods faster than anyone else, providing a reliable service. Also, you can get a HD quality photography service, and the consolidation service forms all your goods into one package so that nothing gets lost during transportation. The operation to pay for your orders is carried out on a secure page of the processing system, which has passed international certification